Cancellation Policy

We of course understand that plans change.

We respectfully request you give us at least 24hrs notice of cancellations so that we can re-schedule you at no additional cost.

For cancellations that are within 24hrs of the appointment time :

  • Your 1st Cancellation – As a one time courtesy, no charge provided at least 1hr notice is given – less than 1hr will be treated as a ‘no show’
  • A 2nd Cancellation – will be charged 50% of the full appointment rate
  • A 3rd and subsequent Cancellation will be charged 100% of the full appointment rate

Any ‘no-shows’ or Cancellations with less than 1hr notice will be charged 100% of the full appointment rate.